Cloud Support Launches Hybrid Cloud-Based Support & IT Management

. May 3, 2013

Cloud Support, LLC, a business to business IT services company, announced the launch of its cloud-based support and development services intended to leverage cloud and distributed infrastructure to radically reduce IT costs that will be prove a game changer for small businesses.

“Big Data has achieved cost savings of over 90% by transferring server capacity to the data center since 2006 and now these economies of scale are available to small business,” stated Aaron Lester, Managing Director of Cloud Support. In fact, small business customers who have taken advantage of Cloud Support and its partnership with Amazon Web Services have realized a measured 74% decrease of total cost of ownership of hardware and a 58% decrease in reoccurring support costs.

“It’s not all about numbers,” Through the remote support help desk, clients receive immediate support at their computer when support is needed. As servers reside at Amazon Web Services who contractually provide 99.85% reliability, small businesses are no longer dependent on a local vendor to physically be dispatched to their location. In hybrid IT support, server support is available and delivered in real time. “It lets us become more responsive and offer more diverse support to our clients,” said Aaron Lester

Cloud Support maintains close partnerships with Google, Amazon Web Services, Microsoft, and Digium and in doing so is able to offer comprehensive services as a single solution provider. “The most important aspect of working with small business in the cloud revolution is to always move at the client’s pace.” Cloud Support assists clients with hosted servers and virtual private networks to ensure that clients are offered “apples for apples” infrastructure. Business don’t have to change their software or their workflow to achieve significant cost savings.

About Cloud Support
Cloud Support is a comprehensive IT project management and support organization with a specialty in premise to cloud based server migration as well as all server, application, and user level support required by small to medium businesses. Cloud Support is a reseller and partner for Google Business Services, Amazon Web Services, Microsoft Cloud Services as well as a Digium Asterisk interoperability partner. Our development team contribute to the open source community with a focus on infrastructure development between the data center and the physical office environment

Category: Cloud

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