Scott Cummings, founder and CEO of Excalibur Technology formally announced that Excalibur Technology was named one of the top 100 Managed Services Provider (MSP) companies in the world by MSPmentor, a company that is an expert in grading the services that computer support companies provide.
Managed Services is a method of delivering 24x7x365 computer system and network support to business clientele for a flat monthly fee. It provides an all-inclusive maintenance and support program that a company can easily budget for and puts the responsibility and cost of repairs on the service provider instead of the client. This method allows clients to pay their service provider for uptime and stability, rather than paying their provider when things are not working or for constant problems. Hence, it is in the service providers best interest to keep the client network running as close to 100% as possible.
Cummings stated, “I am extremely grateful for this recognition. Our team has worked hard over the past four years to develop our MSP offering, which we call our Total Support Solution. Our clients enjoy the flat rate monthly billing and knowing that we are monitoring their systems 24-hours a day.”
Excalibur Technology is a nationally branded franchise company headquartered in Barrington, IL with an additional corporate location in Clearwater, FL. Franchise office locations include Tampa, FL, Orange County, CA, and Cincinnati OH. Additional territories are available across the nation.
When asked about the success of the MSP program, Daniel den Hoed, Managed Services Director stated, “As the economy recovers, clients appreciate being able to budget for monthly I.T. expenses. And they really appreciate the fact that most issues are repaired proactively – before it costs their company downtime.”
Excalibur Technology provides a full suite of services to business clients including network support, website design, programming services, server hosting, and data center services. All work is performed 100% by Excalibur Technology staff members in the United States – no work is ever outsourced.
Additional information about the Excalibur Technology managed services offering can be found at: