Industry-leading web hosting company Brain Host launched their new and improved website this week. Among the many changes, customers will find a cleaner, sleeker site design and new functionality.
“Our main focus was the customer experience,” said a Brain Host representative. “We’ve redesigned both the website and our buying process to make things easier, cleaner, and more intuitive from a customer perspective.”
On the new website, customers now have the option to log into their account, where they can access their billing and account information and contact Brain Host’s Billing Department.
Other additions to the website include a News Room, company blog, new educational mini-videos, and links to the web host’s social media sites, which give followers the opportunity to access special content and contests. The site also features an expanded and updated Support Center Knowledge Base, where customers can find answers to common questions presented in both video and PDF format.
Brain Host has also made their sign-up process easier, giving customers the options to easily transfer their existing domain or register a new domain. The web host has also reorganized their Client Services Department to better accommodate their customers’ support needs.
For more information about Brain Host, and to check out their newly designed website, visit http://www.brainhost.com/