Rackspace Hosting Wins Gold Stevie Award for Customer Support

The Rackspace blog reports that Rackspace Email & Apps this week took home a Gold award for Front Line Customer Support at the sixth annual Stevie Awards for Sales and Customer Service.

The internationally recognized and coveted Stevie Awards have become The Oscars of the business world, honoring premier businesses that excel in service and support across 90 different categories. The Stevies are widely known as the world’s leading sales, customer service and contact center awards program. Rackspace Email & Apps grabbed the gold Stevie for Front Line Customer Support, an award that recognizes customer service teams that directly engage customers.

Rackspace Email & Apps was examined by a panel of business professionals, who named Rackspace Email & Apps as the Front Line Customer Service Team of the Year in the Computer Hardware, Software and Services category.

The awards were presented this week at Caesars Palace in Las Vegas . Finalists were determined by the average scores of 93 professionals worldwide who acted as preliminary judges from November 2011 to January 2012. The finalists’ gold, silver and bronze Stevie Award placements were determined by the average scores of 127 professionals worldwide on seven final judging committees. Read More

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