Rackspace, announced a new managed service model for delivering public cloud services that gives businesses and developers the help they need to design, manage, scale and grow their cloud operations.
In addition, Rackspace announced “developer +,” a new programme for developers that offers essential services needed to build scalable applications. The programme enables developers to easily sample Rackspace Managed Cloud services and Fanatical Support.
This new service level offers a package of benefits for customers that far exceed equivalent services from any other cloud provider. Customers will receive Rackspace’s renowned Fanatical Support, which features:
24×7 access to human cloud engineers
Architectural advice
Security guidance
Code development assistance
Launch assistance
Rackspace’s Managed Cloud pricing model applies to all new public cloud customers, and is optional for existing ones. It features more transparency by highlighting the price of cloud infrastructure as distinct from service and support. This model allows customers to more accurately compare the true cost of cloud infrastructure from provider to provider. For instance, Rackspace’s Performance Cloud Servers start at 2.75p per hour for 1GB server. These include RAID 10 SSD, redundant components, and ECC RAM all running in highly reliable Rackspace data centres. It also delivers more clarity around all the services that Rackspace provides – services that customers of unmanaged cloud providers have to obtain on their own, by hiring engineers.
Managed Infrastructure offers a service level rate of £0.0035 per GB/hr RAM, with a £35 per month minimum, plus standard infrastructure rates.
Managed Operations offers a service level rate of £0.0150 per GB/hr RAM, with a £350 per month minimum, plus standard infrastructure rates.
