Web Hosting Publicity Announcements News and Information
Web Hosting Publicity Announcements News and Information

vSwitch Offering Fourfold Support Services

vSwitch, is offering fourfold support services to its clients. This service is strategically designed to deliver a complete support to all the services provided by the company to its customers. This includes giving training or information or rendering solution for any issues etc., related to the switching, billing and routing services they provide.

The head of marketing at the company said, “vSwitch Support Services include training, handling queries, trouble shooting, system backup, administration and monitoring of Operating System and vSwitch software and hardware, updates and new releases of vSwitch software. These services are provided round the clock through Online Chat support, Trouble Ticket System, Email and Phone.”

Wholesale VoIP operators and VoIP Termination service providers who outsource their switching, billing and routing activities to the company can get these support services any time they need. In fact it is recommended that they do so, as in a business like VoIP service provider’s, there are always complexities and sophistication that demands an extensive knowledge and skill while running the business.

The marketing head also added that, “vSwitch has a dedicated high skilled team of professionals with expertise in various cutting edge tools and technologies. The management comprises of experienced specialists from the telecom, technology and financial sectors and have contributed by working in global giants such as Sprint Nextel (USA), AT&T (USA), Orascom Telecom (Egypt), Texas Instruments (USA) etc. With them, ready to assist you any time, you can be rest assured that your queries and issues of any type will be answered and solved at the quickest.”

vSwitch uses only high grade Genband Softswitch, Session Border Controllers, VoIP billing solution etc., to ensure that their clients get the best possible cost-effective services from them. The company’s Softswitch and billing platforms with their expert employees enable vSwitch to cater to full range of Class 4 Softswitch services.

About The Company

vSwitch provides state-of-the-art partitioned / hosted voice switching and billing solutions to telecom carriers worldwide through their carrier-class and redundant platforms located in Boston, USA. The company is a well known name amongst Softswitch vendors worldwide. Its research and development team addresses any evolving Softswitch communications requirements of the clients with a scientific approach, while the round-the-clock NGN class 4 Softswitch operations team manages all issues efficiently.

Contact Details

B3-01B, SME Technopreneur Centre,
2270 Jalan Usahawan 2,
63000 Cyberjaya, Selangor DE, Malaysia
Phone: +60 3 8320 2855
Fax: +60 3 8320 3108
E-mail: [email protected]
E-mail: [email protected]
Website: www.vswitch.cc

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